Regulations and terms of use of the Shogun website
Last update date: 2.6.2019
1. General
1.1. The website at www.shugon.co.il (hereinafter: "the website"), is used as an online store for the purchase of various types of bags, luggage, wallets, leather goods and KDM products (sales promotion).
1.2. The website is operated by Shogun Bags and Leather Products Ltd., PO Box 511115834, from 19 Shekma Street, Zone 5800191 (hereinafter: "the Company").
1.3. The provisions of these regulations (hereinafter: the "Regulations") and the provisions of the company's privacy policy (hereinafter: the "Privacy Policy") will apply to any use by a user and/or action on the website (hereinafter: the "Customer") and to any order placed by a customer through the site. The customer is requested to carefully read the provisions of this regulation and the privacy policy in full.
1.4. The very use of the website constitutes unconditional consent to the terms of the regulations and the terms of the privacy policy, and the customer and/or anyone on his behalf will not have any claim or claim against the company and/or anyone on its behalf, except for a violation of an express obligation of the company according to the regulations and/or the privacy policy.
1.5. The company reserves the right to update and change the provisions of these regulations from time to time at its sole discretion, without the need for prior notice to the customer. The effective date of the change will be the date of publication of the updated version of the regulations for the first time, and the use of the website after such publication will be subject to the updated regulations.
1.6. The company is entitled, at any time, to change and/or stop any feature and/or feature of the site, including changing any content item displayed within it and/or method of transmitting information.
1.7. The company reserves the right to prevent access to the website and/or to prevent any action on it, to those who violate the provisions of the regulations and/or make inappropriate use of the website and/or any content that appears on it.
1.8. The provisions of these regulations are worded in the masculine language for convenience only. The reference is to both genders. Wherever the regulations are worded in the singular, the reference is to the singular and/or the plural, as the case may be.

2. The use of the website
2.1. The customer hereby confirms that he is legally qualified and of sufficient legal age to form a legally binding contract. It is clarified that the customer must be at least 18 years old in order to be eligible to use the website, including making a purchase.
2.2. The use of the website is intended for private and personal purposes only. It is clarified that the sale of the products on the website is for private and personal purposes only, and is not intended for wholesale sale (either in a single sale or in several sales over a period of time) and/or for resale (buying a quantity of products from the website for the purpose of selling them to other customers). What is stated in this section shall not apply to a person who entered into a separate agreement with the company for retail sale.
2.3. You may not copy, display publicly or use the contents published on the site for any purpose, commercial or otherwise, other than personal and private use without obtaining written permission from the company. In this rule, you may not copy, display publicly or use content from the website on other websites, in electronic publications of any kind, in software, applications and computer applications, in telephony and mobile communications, on radio, television, in print or in any other media.
2.4. Do not run or allow to run any computer application or other means that allows copying, in whole or in part, of information and content from the website. In this rule, you may not create and do not use the aforementioned means to create a compilation, collection or database that will contain content from the website.
2.5. The customer agrees not to use or create any automated system, including (but not limited to): "robots", "spiders", "generators", "viruses", offline system and the like, which enable or may enable access to the website, among others , in the form of sending requests to the site's servers in a given period of time, or any other system that a normal and reasonable customer is unable to operate.
2.6. It is clarified that the company will be entitled to prevent any person from using the site, temporarily or permanently, and this at its sole discretion and without giving notice of this in advance. Without deviating from the above, the company will be entitled to prevent any customer from participating in any of the sales in any of the following cases: if he has violated the terms of use and/or if he has provided incorrect information and/or if he has committed an act or omission that harms or may harm the company or any third parties and/or or if the credit card whose details were provided on the website was blocked or restricted for use in some way.

3. The products on the website
3.1. The company is not obligated, in any way, to have any variety of products on the site. The company may change any of the products displayed on the website at any time, replace any of the products or stop selling or displaying any of the products on the website.
3.2. It is possible that a product appearing on the website is out of stock. In the case of placing an order for a product that is sold out, the company will contact the customer as soon as possible in order to cancel the order or offer the customer an alternative product.
3.3. The way the products are displayed on the website will be determined by the company from time to time at its sole discretion. It will be clarified that the images of the products displayed on the website are for illustration only, and do not bind the company in any way, including regarding the size of the product and its color.
3.4. For each product offered for sale on the website, an "information page" is displayed containing the product details, the sale price, the product specifications, its size, the uses that can be made of it and other relevant details.
3.5. It is expressly clarified that all information published on the website regarding the products on the website is only general information, and does not exhaust all the features of the products and the instructions for their use. The use of the products is the sole responsibility of the customer.

4. The prices on the website
4.1. The prices of the products on the website are the prices of the products as they were last updated before the date of the customer's visit to the website and/or at the time the order was typed and confirmed by the customer on the website, whichever is the later. The company will be entitled to update the prices of the products on the website from time to time, regardless of the time of the visit and/or the placing of the order by the customer.
4.2. Products that are displayed at sale prices will be delivered at the sale price, subject to the fact that the sale is in effect at the time the order is placed on the website, and subject to the availability of the product in the company's inventory.
4.3. Products that are purchased with a discount against the redemption of a coupon / personal voucher will be provided with the discount subject to the fact that the coupon / personal voucher has been entered by the customer and that they are valid at the time of the order, and subject to the availability of the product in the company's inventory.
4.4. In case of changing the basket of products in the order, the prices, promotions and benefits in the order will be updated according to the day of the actual order.
4.5. All prices, promotions, discounts and coupons appearing on the website are valid for ordering on the website only, and the customer will not have any claim for any contradiction or inconsistency between the prices or products offered on the website and the prices or products offered in any other sales or marketing channel, including by authorized resellers.
4.6. Product prices include value added tax (VAT).

5. The order on the website
5.1. As part of the purchase on the website, the customer will be allowed to order only a reasonable amount of any product. The reasonableness of the aforementioned amount will be subject to the sole discretion of the company. The company reserves the right to limit the amount of product units (whether identical products or products of the same type) that each customer can purchase from the variety of products, in each order or series of orders on the site. In addition, the company reserves the right to limit, prevent and/or cancel orders and purchases that are predicted to be, according to their characteristics (as determined by the company), those made as part of an order or series of orders and purchases that are not for private and personal use.
5.2. Adding individual products will create the shopping basket that the customer wishes to purchase, from the variety of products displayed on the site. The end of the purchase, at the end of filling the basket, will be done by clicking on the button "Go to the shopping cart".
5.3. In order to make the purchase on the website, you can register on the website by filling out a questionnaire to provide identification details, or alternatively you can choose the "buy without registration" option.
5.4. As part of the order procedure, the customer will be required to choose the method of delivery of the products and the means of payment.
5.5. Payment will be made on the website by providing credit card information or by providing a PAYPAL account or by another payment method that will be specified on the website.
5.6. It is hereby clarified that the payment service through a PAYPAL account is provided as it is ("AS IS") as an external service by the PAYPAL company.
5.7. When placing an order, a check of the details of the payment method will be performed, and upon confirmation of the order by the party clearing or operating the payment method, an appropriate notification will be given to the company that the operation has been approved. As long as it is approved, the order will be registered in the company's computers and a confirmation will be sent to the customer by e-mail about the execution of the order. It is clarified and emphasized that only a confirmation regarding placing an order received in the customer's e-mail that includes the relevant order details, including the order number, the customer's details and the order details, will constitute a confirmation of the receipt of the order by the company. As long as no confirmation has been received from the credit company, and no such confirmation has been sent, there will be no validity to the order action by the customer.
5.8. It is clarified that the offer of the products on the site and/or the acceptance of the order by the company does not constitute an offer to sell products. Acceptance of an order from the customer for the purchase of products will constitute an offer by the customer to purchase them and the acceptance of the offer will be carried out by sending an order confirmation to the customer, subject to the existing stock at the time of the order and in accordance with the provisions of these regulations.
5.9. The records of the company's computers regarding the actions carried out through the website will be prima facie evidence of the correctness of the actions.
5.10. The company reserves the right to cancel and/or not to give any person the right to make purchases on the site, without the need to provide any reasons for making such a decision.

6. Delivery and transportation of products
6.1. You can receive the products purchased on the site in the following ways:
6.1.1. Courier to the house - at a cost of NIS 35.
The shipment will be delivered to the customer within 7 days from the date of placing the order.
6.1.2. Self-collection at the company store, 19 Shekma St. A.T. Area
Subject to prior arrangement by phone: 03-5592917 / 074-7877777.
6.2. It is clarified that it will not be possible to change the delivery method after the completion of the order without receiving the company's approval, which may be conditional on an additional payment or other conditions.
6.3. The company will not be responsible for delays resulting from factors beyond its control and/or originating from the customer, including but not limited to - delay resulting from difficulty in contacting the customer. Such a delay will not be considered a breach of the company's commitment to supply the products. It is clarified for the avoidance of doubt, that this situation will not entitle the customer to a refund for the shipping fees paid by him.
6.4. During the delivery of the products, either through self-collection (by prior arrangement only) or through delivery, the company and/or someone on its behalf may require the presence of the credit card holder who was used to purchase the products and/or the presentation of an identification card and a power of attorney on behalf of the credit card holder, who was used for the purchase of the products and this as a condition for the delivery of the products.
6.5. The company will be entitled to change the delivery areas, the amount of delivery fees and/or service fees and the delivery and delivery policy from time to time without the need to provide advance notice (to remove orders that have already been received and approved).

7. Canceling a transaction
7.1. An order made on the website can be canceled in accordance with the provisions of the Consumer Protection Law, 1981 (hereinafter: "Consumer Protection Law"), in any of the ways listed below:
7.1.1. Sending a message by clicking on the cancel order link on the main page of the website, selecting "cancel order" and filling in the details.
7.1.2. Contact the company's customer service at 03-5592917 / 074-7877777
7.1.3. Sending an email to office1@shugon.com
7.1.4. Sending registered mail to the address Sycame 19 area 5800191
7.1.5. Verbal application to the company at 19 Sycamore area 5800191
7.1.6. Sending a fax to the number: 03-5595415
7.2. A customer who wishes to notify the company of the cancellation of an order shall provide the following details: his full name, his ID card, order number and means of communication with him.
7.3. If the order was canceled due to a defect in the product supplied to the customer, due to a discrepancy between the product and the details provided to the customer about the product (as these terms are defined in the Consumer Protection Law), due to the non-delivery of the product at the time specified in the order or due to any other violation of the order by the company, The following instructions will apply:
7.3.1. The customer will contact the company as soon as possible after receiving the product with a request to cancel the order in one of the ways listed above.
7.3.2. The company will return the customer's money within 14 days from the date of receipt of the cancellation notice, and the consumer will return the product to the company's disposal at the place where he received it (if the product was delivered to the customer, collection/delivery of the product from the customer's home will be arranged at the company's expense). Upon the customer's credit, the customer will be given a copy of the charge cancellation notice as mentioned above (and the customer will not be charged any cancellation fees).
7.4. It is not possible to cancel a transaction as mentioned above for the sale of goods that were specially made to the consumer's order, such as printing a symbol on the product.
7.5. If the cancellation of the order was made for any other reason, including because the customer regretted and decided that he wanted to cancel the order, the following instructions will apply:
7.5.1. The customer will have the right to cancel the transaction and return the product purchased on the website, for 14 days from the day of receipt of the product or from the date of receipt of the details of the transaction, whichever is later, by contacting him in one of the ways listed above.
7.5.2. The return of the product will be done at the company's store at 19 Shekma St. Azor, or by sending the product to this address.
7.5.3. A client who is a person with a disability as defined in the Law on Equal Rights for Persons with Disabilities, 1998-1998 and/or a client who has turned 65 years old and/or a client who is a new immigrant (up to 5 years from the day he was issued an immigrant certificate or immigrant eligibility certificate), will be entitled to cancel the transaction and return the product purchased on the site within 4 months from the date of receipt of the product or from the date of receipt of the transaction details, whichever is later, provided that the transaction involved a conversation with the company, including by digital means such as email or sending a message by the customer.
7.5.4. The company will return the customer's money within 7 days of receiving the cancellation notice, minus a cancellation fee of 5% of the transaction value or NIS 100, whichever is lower, and the consumer will return the product, after prior coordination with the company's customer service, to the company's offices at the address: Shekma 19 Area. It is clarified that in any case the cost of returning the product to the company will apply to the customer and will be paid by him.
7.5.5. The restitution of the consideration paid for the product in case of order cancellation will be done by crediting the credit card or by means of the payment method that was used to pay for the order.
7.6. If it becomes clear to the company that it cannot deliver the products to the customer due to unforeseen circumstances, including due to running out of stock, the company will be entitled to cancel the order at any time until the order is delivered to the customer. If the order is canceled, as stated above, the company will return to the customer the full price paid (if paid) and the buyer will not be entitled to any compensation for canceling the order.
7.7. It is clarified that in any case cancellation of an order will be made subject to the Consumer Protection Law, 1981 (hereinafter: "Consumer Protection Law"), and there is nothing in the provisions of these regulations and/or the provisions of the company's cancellation and returns policy to derogate from it.

8. Intellectual Property Rights
8.1. The site and its content are provided to the user as they are ("AS IS"), for the purposes of providing information to the client and for the client's personal use only. It is forbidden to use them, photograph, reproduce, distribute, transfer, broadcast, display, sell, under license or in any other way, for any other purpose, without the prior written permission of the company.
8.2. The contents on the site, including works of art, product designs, product names, graphics, images, text, software, sounds, music, videos, and names that appear on the site, are the property (or used under permission) of the company.
8.3. Copying and use of any of the above-mentioned content by the customer is strictly prohibited, unless the customer has been given specific permission on behalf of the company in advance in writing. Any use without permission may violate copyright and trademark laws and regulations, privacy and advertising laws, various Israeli legislation and regulations, international legislation and international conventions.
8.4. Content as mentioned above, the trademarks, trading services and symbols that appear on the website (all of them will be read below: "the trademarks"), whether they are registered as trademarks or not, are the property (or used with permission) of the company. The presentation of content included or appearing on the website should not be considered as a direct or implied authorization regarding the granting of any right, license or title to the use of the trademarks, without the prior written approval of the company. Any use of the contents and/or the rights and/or the trademarks contrary to the above, of any kind and in any form, is strictly prohibited and will be considered as a misuse, a commercial wrong and a violation of rights as per any law. The customer should know that the company considers its intellectual property as one of its most valuable assets, and will enforce its intellectual property rights regarding all of the above and below, to the full extent of the law.

9. Links to third party websites
9.1. The website may contain links to third-party websites with which the customer can contact and/or "download" content. Unless otherwise stated, websites and content of this kind are provided by companies that do not belong to and/or are linked and/or incorporated and/or affiliated and/or included with the company. The company and/or any entity related to it, do not support or present or be responsible with regard to these websites, and it is possible that no review of the content on these websites has been performed. The company has no control over and disclaims any responsibility regarding the content and/or privacy policy and/or conduct on third-party websites. In addition, it is clarified that the company cannot censor or edit the content displayed on third party websites.
9.2. The company does not make any commitment or representation regarding the reliability of the content or regarding other aspects of the information contained and displayed on third-party websites, or sources or servers external to the website, and in addition, the company does not necessarily trust such websites and/or servers and/or sources.
9.3. In light of the above, the company recommends that the customer be aware that when he leaves the site in favor of other sites, he must read the terms and conditions and the privacy policy of each site he visits. The customer releases the company and/or any entity related to it, in a definitive and irrevocable manner, from any responsibility in connection with his surfing on a third party website.

10. Limitation of liability
10.1. Access is given to the site as it is and as much as it is available, on an "AS IS" and "AS AVILABLE" basis. The website may be unavailable from time to time, for any reason, due to circumstances that depend on the company (including ongoing maintenance) as well as due to circumstances that are not dependent on the company, and access to the website may be interrupted, suspended and/or terminated, temporarily or permanently. The customer indemnifies the company for any damage and/or payment and/or loss incurred due to the above. Without detracting from the above, the customer acknowledges that the use of the Internet sometimes involves disturbances, which are not under the control of the company, and that the company will not be responsible for any disruption and any loss of information during the transfer of information via the Internet.
10.2. The company will do its best to deliver quality products on time. The company will not be held responsible for any damage caused due to delays in delivery, unless the delay or defect occurred due to gross negligence on the part of the company itself. In this case, the company's liability will be limited to an amount equal to the value of the product purchased by the customer. It is clarified that in any case the company will not be held responsible for any activity of any other party that is not under its full control, including shipping companies and/or external suppliers through which the shipment will be made. For the avoidance of doubt, the company will not be responsible for any delay or delay in delivery and/or non-delivery caused by force majeure and/or events beyond its control.
10.3. In no case, the company shall not be liable for any damage and/or loss and/or loss, indirect, accidental, special, consequential and/or punitive, arising from and/or related to the products and/or the website and/or these regulations. Also, in no case, the total responsibility and total liability of the company will not be higher than the amount actually paid by the customer for that product.

11. Jurisdiction and applicable law
11.1. These regulations and the legal/statutory obligations applicable to the parties are subject to the laws of the State of Israel regardless of the customer's location.
11.2. The exclusive authority to discuss any claim and/or complaint and/or lawsuit related to the website and/or these regulations will be filed and determined in Israel only in the competent courts located under the jurisdiction of the State of Israel, in the Tel Aviv district only.

12. Miscellaneous
12.1. The headings of the sections are intended for convenience and orientation purposes only, and shall not be used in any way for the interpretation of the regulations.
12.2. Any right, remedy and/or remedy of the company according to the terms of the statute will not detract from any other right, remedy and/or remedy of the company.
12.3. These regulations do not constitute a contract for the benefit of a third party and do not confer any right on any third party.
12.4. Any waiver, avoidance of action or granting of an extension granted by the company will not be considered a waiver of its rights according to the regulations and/or according to any law, will not constitute a precedent and will not teach an equivalent decision to any other case and will not impair the right of the company to exercise its rights at any time, and You will hear any claim regarding waiver or delay.
12.5. The lack of validity of one or more of the terms of this regulation will not affect the validity of the regulation as a whole. A condition that is not valid or cannot be enforced will be replaced by a valid condition that will be the closest to the original condition that it replaces, as far as possible according to the law.

13. Inquiries and inquiries
For any issue and matter, you can contact the company's customer service in writing:
Shogun bags and leather goods,
Address: 19 Shekma St., E.T. Azor 5800191
Phone: 03-5592917 / 074-7877777
Fax: 03-5595415
office1@shugon.com